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Privacy & Security Policy

TheFamilyCollectionOnline.com is committed to protecting your privacy.  We have designed our web site to allow you to visit most areas without identifying yourself or supplying personal information.  For those areas where you are requested to provide identifiable information, we assure you that it will only be used to support your customer relationship with TheFamilyCollectionOnline.com.

What information do we collect?

On some THEFAMILYCOLLECTIONONLINE.COM website pages, you may request information, which requires a response.  We may ask for information when you register for a service or order products from our online catalog.  Therefore, we may need your name, e-mail address, phone number, credit card number, etc. in order to fulfill your request.  We may also use that information to provide you with additional services or information in which you might be interested.

Disclosure

You provide to us a specific written consent, or

We are required by law.

Be assured we do not sell, rent, lease, or share your personal information with any individual, group, or company outside THEFAMILYCOLLECTIONONLINE.COM.  Your personal information is only used for the purpose it was collected.

About “Cookies”

When browsing a website, a cookie identifies only your computer browser.  Under no circumstances can a cookie identify you as an individual to this or any other site.  Any cookie set on your computer by THEFAMILYCOLLECTIONONLINE.COM is used for the sole purpose of identifying you as a return site visitor and is not shared with any other website.  This allows us to identify general information and respond with internal marketing strategies, based on preferences or interests you have indicated while visiting the site.  If you would rather not take advantage of the benefits made possible by cookies, most browsers allow you to reject them or to choose which cookies to accept.  For further information about cookies, please refer to the U.S.Department of Energy, Information Bulletin, I-034: Internet Cookies.

This site provides opportunities to “send a comment” or to send an e-mail to THEFAMILYCOLLECTIONONLINE.COM personnel.  This e-mail system is equivalent to your regular e-mail system.  It is not encrypted.  Please be aware of how much personal information you provide in these areas.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

High-level encryption ensures protection when providing sensitive data such as credit card information and forms that request personal information.  We have also put in place managerial procedures to safeguard and secure the information we collect online.

Choice/Opt-Out

Although many users appreciate receiving newsletters or other information, we recognize the importance of providing you with the option to decline.  At any time, you may contact THEFAMILYCOLLECTIONONLINE.COM by e-mail and advise that specific communications be discontinued.  Please specify which items you wish discontinued and include your e-mail address.

Postal mail may be sent to:

TheFamilyCollectionOnline.com

2140 SW Main Blvd.

Lake City, FL 32025

How you can correct your information/inaccuracies

To meet the Fair Information Practices as defined by the U.S. Government, inaccuracies in personal information may be corrected by sending an e-mail or postal mail as described above.  Changes will be acknowledged by the same method as the change request.

Contacting TheFamilyCollectionOnline.com website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact the webmaster by e-mail, postal mail or phone, as previously indicated.

Privacy outside TheFamilyCollectionOnline.com website

Once you click to another website, this TheFamilyCollectionOnline.com Privacy Policy no longer applies.